Privacy Policy
Data protection and Privacy policy
Maintaining the security of your data is a priority at SUSHIPlanet Ltd, and we are committed to respecting your privacy rights. We are also dedicated to being transparent about what data we collect and how we use it. This Privacy Policy covers the services provided by SUSHIPlanet Ltd (“SUSHIPlanet Ltd”, “we”, “us” or “our”).
SUSHIPlanet Ltd is incorporated in countries with details below. SUSHIPlanet registration number 463946 and a registered address at Unit 4, 2-8 St. Laurence’s Road, Chapelizod, D20YP80 This Privacy Policy provides details of the way in which we process personal data in line with our obligations under the General Data Protection Regulation (No. 2016/679) (“GDPR”), the Data Protection Act 2018, and any other laws which apply to us in relation to the processing of personal data (collectively referred to as “Data Protection Laws”).
In this Privacy Policy, “controller”, “personal data” and “process” (and its derivatives) have the meanings given to those terms in Data Protection Laws. Personal data generally means information that can be used to individually identify a person, and processing generally covers actions that can be performed in connection with data such as collection, use, storage, and disclosure. We may update this Policy from time to time to reflect changing practices.
Personal Data We Collect
We collect personal data about you when you provide it directly to us through the SUSHIPlanet Platform when third parties such as Restaurants provide us with personal data about you, or when personal data about you is automatically collected due to your use of the SUSHIPlanet website – www.sushiplanet.ie. SUSHIPlanet Ltd does not disclose your personal data to third parties, except as outlined in this Privacy Policy.
In providing our services, we may collect and process the following information:
Personal Data Collected Directly from You
We receive personal data directly from you when you provide it to us through use of the Website or place an order for food with a Restaurant through the KingFood Platform including, but not limited to:
- name;
- email address;
- delivery address;
- telephone number;
- payment details.
You may also include details in your food order in relation to your health information or religious beliefs. This list is not exhaustive, and, in specific instances, we may need to collect additional data for the purposes set out in this Policy.
Our website is not intended for children and we do not knowingly collect data relating to children.
Personal Data Collected We Automatically Collect
Some personal data is automatically collected when you use the Website, such as:
- IP address;
- device identifiers;
- browser information;
- cookie data (as explained in our Cookie Policy).
How We Use Personal Data
We process personal data to manage, improve, understand and personalize our services, including:
- place and complete food orders made with the SUSHIPlanet Platform;
- personalize SUSHIPlanet content based on your preferences;
- with your agreement, contact you electronically about promotional offers and products and services which we think may interest you;
- protect against or deter fraudulent, illegal, or harmful actions;
- respond to user inquiries;
- provide customer support;
- comply with our legal or contractual obligations;
- enforce our terms and conditions;
- resolve disputes.
Lawful Basis under GDPR for Processing
Such processing is necessary for the performance of a contract between you and a Restaurant, where necessary for the purpose of complying with our legal obligations and where you have consented to provide certain information in relation to your food order preferences at the time of purchase.
Our legitimate interests
The normal legal basis for processing customer data is that it is necessary for the legitimate interests of SUSHIPlanet Ltd, including:
- selling and supplying goods and services to our customers;
- protecting customers, employees, and other individuals and maintaining their safety, health, and welfare;
- sending promotional communications about our products and services which are relevant and tailored to individual customers;
- understanding our customers’ behavior, activities, preferences, and needs;
- improving existing products and services and developing new products and services;
- fulfilling our legal and regulatory obligations;
- preventing, investigating, and detecting crime, fraud, or anti-social behavior and prosecuting offenders, including working with law enforcement agencies;
- managing customer contacts, queries, complaints, or disputes;
- effectively handling any legal claims or regulatory enforcement actions taken against SUSHIPlanet Ltd;
- fulfilling our duties to our customers, colleagues, and stakeholders.
In general, we only rely on consent as a legal basis for processing data in relation to sending direct electronic marketing communications to customers.
Customers have the right to withdraw consent at any time. Where consent is the only legal basis for processing customer data, we will cease to process data after consent is withdrawn.
Disclosing Your Information
We do not share any personally identifying data with third parties and will not disclose your personal data to any other party except as set out in this Policy.
SUSHIPlanet may engage other companies and people to perform tasks on our behalf (i.e., processors) and may need to share your information with them to provide you with our services.
We may share your data:
- with authorizing agencies where necessary for card payments;
- with governmental bodies, regulators, law enforcement agencies, courts/tribunals, and insurers where we are required to do so;
- to comply with our legal obligations;
- to exercise our legal rights (for example in court cases);
- for the prevention, detection, investigation of crime or prosecution of offenders;
- for the protection of our employees and customers.
In some cases, SUSHIPlanet may buy or sell its assets which may involve the transfer of user information. SUSHIPlanet will transfer such information if we are acquired by or merged with another company. In this event, we will notify you by email.
Marketing
SUSHIPlanet Ltd uses your personal data for electronic marketing purposes (with your consent) and may send you electronic mail to update you on the latest SUSHIPlanet Ltd offers.
SUSHIPlanet Ltd aims to update you about products & services which are of interest and relevance to you as an individual.
You have the right to opt-out of receiving promotional communications at any time, by contacting us using the contact detail at the end of the Policy or by following the opt-out link process.
How We Protect Your Data
SUSHIPlanet Ltd is committed to keeping your personal data safe and secure.
Our security measures include:
- encryption of data;
- security controls which protect the entire SUSHIPlanet Ltd IT infrastructure from external attack and unauthorized access;
- internal policies setting out our data security approach and training for employees.
What You Can Do to Help Protect Your Data
SUSHIPlanet Ltd will never ask you to confirm any bank account or credit card details via email. If you receive an email claiming to be from SUSHIPlanet Ltd asking you to do so, please ignore it and do not respond.
If you are using a computing device in a public location, we recommend that you always log out and close the website browser when you complete an online session.
Third Party Links
On occasion, we include links to third parties on the Website. Where we provide a link, it does not mean that we have any control over the linked website or its Privacy Policy or that we endorse or approve that website’s policy towards visitor privacy. You should review the linked website’s Privacy Policy before sending them any personal data.
How Long Do We Store Your Data?
We will store this for a maximum of 5 years. However, for us to address any claims or issues that may arise concerning or related to your use of our products and services we will retain your personal data for as long as is necessary for the purposes stated in this Privacy Policy.
Individual Data Subject Rights
Data Protection Laws provide certain rights in favor of data subjects (the “Data Subject Rights”).
Data Subject Rights include the right of data subject to:
- receive detailed information on the processing (as per transparency obligations on controllers) which we have provided through this Privacy Policy;
- access personal data;
- rectify or erase personal data (i.e., right to be forgotten);
- restrict processing;
- data portability;
- object to processing;
- object to automated decision-making (including profiling).
These Data Subject Rights will be exercisable by you subject to limitations as provided under Data Protection Laws.
In relation to the processing of your personal data by SUSHIPlanet Ltd, you may contact us or make a request to exercise any Data Subject Right by contacting sushiplanetireland@gmail.com. Your request will be dealt with in accordance with Data Protection Laws.
While you may make a complaint regarding KingFood’s compliance with Data Protection Laws to the Data Protection Commission, we ask that you contact us in the first instance to give us the opportunity to address your concerns.
Contacting Us
For further information about this Privacy Policy or the processing of your personal data by or on behalf of KingFood, please contact us at info@sushiplanet.ie
Service-related Announcements and Changes
Any changes to this Privacy Policy in the future will be posted to the Website and, where appropriate, through email notification.
This Policy was last updated in January 2024.
